Change Password

Please do not include or when entering your username. Passwords cannot be changed more than once in a 7-day period. Please call the Helpdesk at 617-879-2309 if you have any questions.

Forgot password?

New passwords must:

  1. Be at least 6 characters in length
  2. Be different from any of your previous 3 passwords
  3. Contain 3 of the 4 following character types:
    • Uppercase Letter
    • Lowercase Letter
    • Number
    • Special Character (i.e. !,@,#)
  4. Not contain parts of your full name that exceed two consecutive characters – For example, if your name is “Lucy Wheelock” you cannot have "whe" anywhere in your password

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